Information

We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.

Frequently asked questions

It all began with a simple idea fuelled by a deep passion. As a professional dog trainer, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence in dog care and training.

What are the most common questions people ask you about your dog training, walking, or boarding services?

Many clients inquire about the age we start puppy training, our specific training methods, the duration of walking sessions, and the environment for our boarding services. We often get asked about availability, pricing, and how to book initial consultations. Rest assured, we tailor our services to meet the unique needs of each dog and owner, whether it's for in-person training, virtual sessions, professional walks, or comfortable boarding.

Are there any key details or rules about working with you that new clients should definitely know upfront?

Absolutely! We require an initial consultation for all new clients to assess your dog's needs and discuss your goals. For training, consistency at home is key to success. For walking, we ensure all dogs are up-to-date on vaccinations and have appropriate lead manners. For boarding, we ask for a trial stay to ensure your dog is comfortable in our structured environment. We also have a clear cancellation policy which will be discussed during your consultation.

What makes your approach to dog care and training special or different from others?

Our approach at The London Puppy Academy is rooted in positive reinforcement, an understanding of canine behaviour, and a strong emphasis on early puppy development. With 3 years of professional experience, Darcy Porter specialises in creating a calm, structured, and nurturing environment. We focus on building a strong foundation of trust and clear communication between you and your dog, offering personalised solutions that go beyond basic commands to address overall well-being and lifelong good habits.

How do I book a service?

Booking with The London Puppy Academy is simple. You can visit our "Our services" page for details on each offering, or simply click the "Let's get started" button below. From there, you'll be guided through scheduling an initial consultation or directly booking certain services. We look forward to hearing from you!

Beyond the ordinary

This is where our journey begins. Get to know The London Puppy Academy and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.